US Field Support & Logistics
Port-of-entry to energization. Tracked at every milestone.
Lead-time certainty doesn't end at the factory door. Our logistics and US field-service network carries the project all the way to the moment your breaker closes.
Real-Time Visibility
Six tracked milestones. Zero black-box stages.
- 01Factory Acceptance TestCustomer-witnessed FAT, ANSI test report issued.
- 02Crating & Outbound LogisticsVibration-monitored crating, port-of-loading dispatch.
- 03Ocean Freight in TransitReal-time vessel tracking with ETA refresh every 6 hours.
- 04US Port ClearanceCustoms clearance, harmonized-tariff filings, drayage staging.
- 05Inland Heavy-HaulPermitted heavy-haul transport to substation pad.
- 06Field CommissioningPartnered field-service crew commissioning to IEEE 62.
US Field Services
A US-resident services backbone.
Field Service Network
Vetted partners across PJM, MISO, ERCOT, WECC, SERC, and NPCC for installation, commissioning, and warranty response.
Site Acceptance Testing
On-site SAT to IEEE C57.12.90, including TTR, winding resistance, insulation resistance, and SFRA.
24/7 Engineering Hotline
US-resident engineering response with documented SLAs for grid-impacting events.
Spares & Bushings Program
Forward-staged bushing and tap-changer spares at strategic US depots.